Event venues traditionally have been all about cash and lots of it. However, there are a few down falls that can occur for cash only facilities. Cash can be difficult to track, it slows the ingress into the facility dramatically, fewer and fewer people are carrying cash and there are substantial costs associated with cash handling. Cash sales also limit the flexibility in the fees that can be charged due to the need to make change. Customers may complain about a $5 jump in parking fees but not a $2 jump, but now you have to make change for $17.
Amano McGann’s flexible Event Solution provides the ability to accept several forms of payment including cash, credit card, pre-paid passes, season passes, ticketing agency credentials, and VIPs. The terminal application allows for multiple events at a location and multiple rates per event providing great visibility in regards to the traffic that each event is generating for your site.
Mixed use sites have always been hampered with controlling the facility during events. They have tedious processes in place for the pay-on-entry event transaction that is inter-mixed with normal transients. How do they keep the gates down and still accept pre-paid passes, credit card payments and VIPs? Amano McGann makes it easy with our Event Management System. Because the Event Solution is an integrated module to the entire suite of Amano McGann products, our solution allows for gate up or down operation at both the entrance and the exit. The site can have automated express lanes for those who have pre-paid passes. Whether those are ticketing agency credentials, season passes, day passes, or VIP passes and anti-pass back being enforced across the platform.
Ticketing agencies are now being enlisted to sell both the seats for an event and the parking outside the venue. As with the event tickets, there are hard ticket parking passes, print at home and the ever growing in popularity smartphone based. While a great customer service benefit, it brings a whole new level of complexity to your parking operations. How do you validate that the pass has only been used once and is being used at the proper location? What is the checks and balances process? Is the ticketing agency reporting all sales properly?
Amano McGann’s Event Parking Management System provides the flexibility and audit controls needed to deliver a high level of customer service while maintaining the financial controls desired. Popular modules for the event sector are: